At SHIHOU-N, customer satisfaction is of paramount importance to us. If you are not completely satisfied with your purchase, we're here to help.
To be eligible for a refund, please ensure that your request is within 30 days of purchase. The item must be unused, in the same condition that you received it, and in its original packaging.
Certain types of goods are exempt from being returned. These include:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within a certain number of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our refund policy, please contact us at:
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Main Street, Anytown, CA 12345, USA